Frequently Asked Questions
How long will my order take?
Please see our shipping policy here.
When will the Mugloo’s be available?
The Pilsner Urquell Mugloo is available for purchase now. Orders will begin shipping on December 7, 2020.
Can I return the product?
All sales are final.
Do you offer faster shipping options?
Not at this time. All orders will ship via ground delivery method.
Do you offer any gifting options for the order?
Each product will arrive individually packaged to make gifting easy, but we do not currently offer any gift wrapping options.
How can I contact you with questions?
You may contact us at merch@pilsnerurquellmugloo.com
Can I order outside of the U.S.A?
We can only ship to the 50 United States at this time. Unfortunately, we cannot ship to other U.S. Territories.
Can I add liquid into my mugloo?
No. The mugloo itself is not meant to hold liquid. However, after you’ve removed the mug from its base and turned the mug right-side-up, you can pour yourself a glass Pilsner Urquell and enjoy!